Crestron Distribution Amplifiers: Yes: Yes: Yes: Remote Media Control (Mobile device using a cellular network)1 Remote media control is performed when a mobile device is not on the local Wi-Fi® network. For example, the mobile device is connected to a cellular network and is disconnected from the local Wi-Fi network. Note: The Apple Mobile Device USB Driver has not been updated. If you have installed the Apple Mobile Device USB Driver and enabled the services, but still get 'Device not detected' error, this problem may be caused by Apple Mobile Device USB Driver has not been updated. To fix it, right-click on on My Computer/This PC icon on the desktop.

1. Crestron Mobile Phones & Portable Devices Driver Download For Windows 10
2. Crestron Mobile Phones Verizon
3. Crestron Mobile Phones & Portable Devices Driver Download For Windows 8.1
4. Crestron Mobile Phones & Portable Devices Driver Download For Windows 7

If you are an end user, please see OLH 1000575 - End User Support before reading below.

Creating & Updating True Blue Support Cases

See Also:

• OLH 5413 - What information should I have when contacting Crestron Support?
• OLH 5479 - Crestron Information Gathering Tool

Submitting an RMA Request(↑ Back to Top)

For US & Canada dealers, True Blue Support offers the following online form for quickly submitting RMA requests.

Cirrus logic sound cards & media devices driver download for windows 10. Please Note - True Blue Support may contact you for additional information or to recommend specific corrective actions or troubleshooting steps based on the information provided. Analog devices mobile phones & portable devices driver download. Otherwise, you will be notified once your RMA is processed via your preferred communication method.

Email True Blue Support (Non-Urgent)(↑ Back to Top)

A new True Blue Support case can be created by email / support form using this link:

• Email True Blue Support.

Submitting a case via email / support form is best for non-urgent situations:

• Providing preliminary case details (devices, symptoms, history, etc.)
• Scheduling a callback / providing troubleshooting availability (date/time when a tech is on site, etc.)
• Requesting information on products and/or procedures
• Requesting RMA (Advanced Replacement, Repair) or warranty information
• Submitting a Certified Driver Request, Feature Request, or Bug Report

Live Chat (Time-Sensitive)(↑ Back to Top)

True Blue Support can be reached during regular office hours via Live Chat using these links:

• Sales Support Chat.

Crestron Mobile Phones & Portable Devices Driver Download For Windows 10

Submitting a case via live chat is best for time-senstive situations:

• Requesting basic troubleshooting information (complex troubleshooting may require a callback / phone support)
• Requesting information on products and/or procedures
• Requesting RMA (Advanced Replacement, Repair) or warranty information

Phone Support (Urgent / Immediate)(↑ Back to Top)

True Blue Support can be reached 24/7/365 via phone:

Crestron Mobile Phones Verizon

• 888.CRESTRON / 888-273-7876

Starting a case via phone is best for urgent situations:

• Requesting immediate troubleshooting support for complex procedures or issues
• Leave a voicemail outside of regular office hours for emergency support callback

Updating Existing Support Cases Online(↑ Back to Top)

Existing True Blue Support cases can be viewed & updated online from this link:
Updating a case online is best for:

• Adding new / additional technical details to the case notes
• Providing attachments / files to the case
• Requesting a callback or email reply

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The True Blue Support agent assigned to the case is automatically notified when the case is updated. Phone support may advise taking certain actions and then request you update the case to provide findings or notify the agent when available for follow-up. See screenshots below:

Crestron Mobile Phones & Portable Devices Driver Download For Windows 7